They got me a car I'm in love with, they seriously worked so hard to get it for me as well! If it wasn't for them I would still be driving my old beaten down car!
This is the second time we have purchased a vehicle from there within 18 months. They are a great team of people. Both knowledgeable and switched on.
They were patient and not pushy to make a sale which is really important when you are forking out big dollars. You want to make the right choice the first time.
I bought my car from the Penrith store and was very happy with how helpful the staff was and would be happy to recommend them to any one that's wants to buy a new car
Very helpful staff and happy to spend the time finding the right vehicle for us. Good value for the new car and decent trade in price offered. Thanks Cesar, Geoff and Erin! Loved the bouncy castle onsite, made looking at vehicles a lot easier when you have children with you!
Very happy with my new ride, the team at Penrith are a good bunch, very friendly and helpful. This is the second car i have bought from them and probably wont be the last. Keep up the good work.
I have recently ventured out to purchase a pre-loved car on a limited budget. I arrived at Australian Fleet's Parramatta yard and was greated by a very helpful young salesman, Wade. He enquired what I was hoping to achieve and budget restraints. When nothing suitable was found in the Parramatta yard a suitable vehicle was soon located at their headquarters. Wade then drove us to the car's location and a test drive was organised. Australian Fleet also offered my big dollars for my little trade in! I was impressed with the car and was happy to go ahead with the purchase. Unfortunately I found out during the test drive that the triptronic was faulty. Australian Fleet Sales organised the repair and even provided me with a fantastic loan car whilst I waited for the completion of the repairs. In addition the car was not handed over to me until Australian Fleet Sales was satisfied that the problem was solved and the vehicle had been detailed to just about showroom condition. Great customer service and fantastic value for money! Thank you guys!
Couldn't be happier with the service and quality of their cars.. they bent over backwards to accommodate our requirements. everybody was so friendly and professional.
Thanks to the team at Lansvale, loving my new car
To the staff at Ozcar Paramatta, my partner and I can't thank you guys enough for all your help and fantastic customer service leading up to us buying our 2014 Veloster. Prior to me visiting the car yard I had seen mixed reviews online so naturally I walked in with my guards up expecting to receive the classic car salesman. But when Rodney approached us he was very welcoming from the get go and actually listened to what we wanted rather than suggesting what we should get. I asked him about some of the rumours I heard about ozcar which he assured me weren't true and he certainly proved all the negative feedback I have seen about this company to be wrong. Rod did everything he could to make sure we were taken care of from the moment we walked in all the way through to a few days later when we drove out with the perfect car. The finance expert T'neal is a phenomenal employee and a true asset to ozcar, having had a credit card over the limit previously thus made applying for credit a bit of a struggle but she did everything possible to ensure that we were approved. She laid out my options and ensured that we knew the terms and conditions and all of our contractual obligations. Applying for finance is a lot of paperwork and can be quite boring but T'neal is by far one of the most charismatic yet professional people I have ever come across with a profound sense of humour which made the application process fly by. Finally we were supported by one of the manager Jigbar who actually helped me get the cheapest car insurance quote possible which made things a lot easier as owning a car in NSW can be quite costly on an annual basis. Whatever these three people are being paid, it really isn't enough because they are all worth so much more, I have recommended Ozcar to numerous people already and have amazingly made life long friends with these people. Their service was so impressive that I find myself going out of my way to visit them at the car yard to say hello. Any negative comments written about Ozcar are a complete fallacy and I challenge anyone to see for themselves and share their thoughts. 10/10
I recieved a fair price for my trade in and was happy with that.
But on the test drive i noticed the steering wheel shuttered when going over 80km/h. When telling the staff they agreed to check the car and pay for any problems/repairs.
Also within a week of having the car i got a flat battery.
Over all i can say that i am happy with my new car, my trade in price, the customer service and the whole experience.